MBNA
My wife and I have MBNA credit cards. We have had them for several years and no problems, yet.The cards are about to expire and today I got a letter claiming to be a reminder of my PIN. The number is not correct and when I went to my account on their web site I discovered that they had changed the PIN for my existing active card! Luckily I had not tried to use it for the last few days.
I spent half an hour of increasing frustration trying to get an answer. I am waiting for a 'customer service' person to call with an explanation.
posted by Hurler @ 6:03 pm
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